All orders are dispatched using DPD or Royal Mail, dependant on the choices made at checkout, with the exception of those orders containing more than 2 aerosols and heavy/bulky packages. For these parcels our delivery partner, DPD is used.
|Weight (kg)||Charge (£)|
|0 - 0.5kg||5.49|
|0.5 - 15kg||5.49|
|Weight (kg)||Charge (£)|
|0 - 10kg||6.29|
|10kg +||Order too heavy for Special Delivery|
Compensation for loss and damage up to £750. For higher compensation value contact customer services.
All delivery dates are estimates and NOT guaranteed unless the Next Day service is selected and paid for.
Please note not every item is eligible for Special Next Day Delivery, the customer care colleagues will contact you if this option is selected but cannot be fulfilled. This could occur where additional information is required to authorise the sale of medicines.
Deliveries of 2 or more aerosols to Northern Ireland and the offshore islands of England and Scotland (including Highlands) will incur an additional charge of £6. Delivery will be via DPD on a 48-hour service. We may need to split orders to ensure delivery.
For full details of Royal Mail service timescales please click here
You will receive an email when your order is ready to collect.
Please note the collection date and time on the e-mail as the item will not be ready to collect until after this point.
Pop into your chosen Weldricks Pharmacy to collect your goods at a time convenient to you.
Please note we will be unable to dispatch orders to branches Saturday, Sunday and Bank Holidays.
FREE for all NHS Prescriptions
Private Prescriptions follow the same charges as normal transactions.
A PIN will be sent directly to the email address and or mobile number given when placing your order. This will be required when receiving your order.
Heavy items will be sent using our alternative courier, DPD. Additional charges may apply. Customer Services will contact customers if this is the case.
Orders containing more than 2 aerosols cannot be sent using Royal Mail Next Day Delivery and so will be sent using DPD - additional charges will apply. Customer Services will contact customers with further information once an order is received.
Unfortunately, we cannot deliver aerosols internationally, to Northern Ireland or to the offshore islands of England and Scotland. We can, however, still deliver to the Scottish Highlands mainland but due to a change of courier service a postage charge may occur, please call our customer services team for more information on 0808 164 3211.
We regret that since The European Union Falsified Medicines Directive (FMD) (2011/62/EU) (1) was implemented in the UK on 1st June 2015 we are not allowed to supply UK licensed medicines to any other EU member state, this is because medicines licensed for the UK are not normally licensed for another EU country.
We do not offer delivery to non-UK countries.
Unfortunately, your order is only covered for contents up to £100, Special Next day Guaranteed service orders are covered for up to £750.
If any package is of a higher value than this, then it is the responsibility of the customer to obtain additional postal insurance. Details of these costs can be gained by contacting our Customer Service Department.
Deliveries to Northern Ireland and the offshore islands of England and Scotland will incur additional postage charges. Customer Services will contact you with further information once your order is received.
The web team will endeavour to dispatch your orders in a timely manner. The opening hours for dispatching are:
Orders placed on Saturday after 11.30 will be processed on a Monday (except Bank Holidays) and sent out as soon as possible.
All products are packed securely and discreetly.
Please bear with us and be kind to our staff. We are exceptionally busy and re-organising our services to provide free delivery to all those customers who have been instructed by the government to self isolate and who have no-one else who can collect for them.